Contact Us

Appointments:

For GP appointments, call (07) 4036 3520. You can also book online via Hotdoc: click here.

Fax: 07 4036 3531

Email: reception@plazafamilyhealth.com.au

General enquiries:

If you have a general enquiry, please fill in the form on this page, and we’ll be in contact within two business days. To protect your privacy, you should never include personal information such as your birth date, address, Medicare card number, etc. In case of urgent medical matters, please call 000.

Alternatively, please call us on (07) 4036 3520, and we will be happy to help.

Feedback or complaints:

We take feedback, complaints, and concerns very seriously.

Please speak with us if you have any concerns, and where appropriate, we can arrange a meeting for you with your GP or a member of our Practice Management team.

Alternatively, you can express any concerns you may have, including those related to privacy, using the enquiries form on this page.

We will strive to resolve your concerns, in accordance with our resolution procedure. If you wish to take your complaint further, you may contact:

Office of Health Ombudsman, PO Box 13281, George Street, Brisbane QLD 4003. Ph: 133 646. Website: www.oho.qld.gov.au

or

Health Quality and Complaints Commission, PO Box 3089, Brisbane 4001. Phone: (07) 3120 5999.