Frequently Asked Questions

The doctors at Plaza Family Health offer mixed billing, and an out-of-pocket expense will apply for most patients. 

The cost of your appointment will depend on the type of consultation. You can find the doctors' fee list here or call us, and our friendly reception team will explain the fee structure to you.

Bulk billing is available for all children aged under 16 as well as pension card & health care card holders.

We are conveniently located in the Mt Sheridan Plaza Shopping Centre with SNP pathology services on-site and Alive Pharmacy nearby. Our address is: 106 Barnard Dr, Mount Sheridan, QLD 4868.

Many doctors are booked out in advance, so it's always best to book ahead. If your appointment is urgent, the GPs will do their best to accommodate your needs. For GP appointments, call (07) 4036 3520. You can also book online via Hotdoc: click here.

The GPs have a duty of care and need to determine if you should be prescribed a medication based on various factors, or if you should continue or cease taking a medication they may have prescribed for you previously. For this reason, in most instances, you will need to see a GP for a script, even if it is a repeat.

A number of doctors are highly experienced in providing skin checks. Some are also very experienced in mole removal and skin cancer medicine. Please speak with one of our reception team members and they will help you choose the best GP for you.

There are several doctors with an interest in children’s health. It's best to talk with our reception team first to tell them the reason for your child's appointment, then they will recommend the most suitable doctor.